It's only been two weeks, but the early returns on SkyWest Airlines, the new carrier for Shenandoah Valley Regional Airport, are positive.
Airport Executive Director Greg Campbell said the airline has displayed "strong customer service" and has been "really solid" overall.
"They are more than sufficiently staffed and are super professional," Campbell said.
And except for delays because of Sunday's bad weather, SkyWest flights have been on time, with no signs of the chronic delays and cancellations that plagued its predecessor, ViaAir. Last summer, the U.S. Department of Transportation granted the airport's request to terminate its contract with ViaAir and look for a new passenger carrier. SkyWest got the job in September and began service to Chicago's O'Hare International Airport and Dulles International Airport, outside Washington, D.C., earlier this month
