PlumChoice Business Services Expands Managed IT Services

12/5/17

LOWELL, Mass.--(BUSINESS WIRE)--PlumChoice, Inc., the leading provider of white-label technical services for cloud and Internet of Things (IoT) companies, announced that its managed services business, PlumChoice Business Services, is experiencing significant momentum resulting from small-to-medium-sized businesses’ (SMBs) increasing adoption of cloud solutions.

Spurred by the growing SMB demand, especially for Microsoft cloud solutions, PlumChoice Business Services has grown its monthly recurring revenues by more than 20 percent since January 2017. Additionally, nearly 100 percent of its clients have adopted cloud technologies, compared to about 70 percent as of December of 2016.

As more SMBs require cloud-based solutions to fuel their growth, PlumChoice managed IT services will offer companies strategic counsel as they migrate to the cloud for backup, disaster recovery, and productivity. The company provides strategic consulting and business-critical support, from application adoption and migration to ongoing use and maintenance, thereby easing cloud migration concerns and providing SMB business leaders with IT peace of mind.

“We’ve spent the past four years building and refining our expertise around Microsoft cloud-based technologies, and are now in a great position to capitalize on the increased SMB demand for managed cloud services involving backup, disaster recovery and security,” said Alexander Straffin, director of managed services for PlumChoice. “Managing IT resources has become more complicated than ever for SMBs, with the cloud landscape constantly changing and increased security threats looming. We’ve assembled an incredible team of engineers who have the experience and knowledge to help SMBs leverage technology to grow their business.”

PlumChoice Business Services now offers a strengthened suite of IT management, risk assessment and support services, available 24/7, backed by a team based in Boston, MA. Targeted companies who would benefit the most from these managed IT services include companies from 20 - 250 employees, which rely heavily on technology but may not have the required IT resources available to manage it.

PlumChoice Business Services will proactively manage all aspects of an SMB’s IT infrastructure, enabling them to quickly adopt new technology while allowing business users to focus on their core responsibilities.

PlumChoice Business Services has also launched a newly-designed website to further support the business.

"PlumChoice technicians truly do things differently,” said Elaine Baker of Kowal Associates, a telemanagement consulting firm. “Instead of simply resolving the issue at hand with a temporary fix, I am given options that will enhance functionality. PlumChoice is constantly looking out for my company’s best interest.”

About PlumChoice:

PlumChoice helps cloud solution providers and distributors, communications service providers, and IoT service providers and manufacturers deploy and sell support services that drive product adoption, resulting in greater market penetration. We work on behalf of major brands to help end users install, configure, integrate, troubleshoot and use brands’ products and software. In turn, PlumChoice’s partners experience greater customer satisfaction and lifetime value, lower overhead, increased profitability, and quicker time to market. For information about PlumChoice, please visit www.plumchoice.com.

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