Swoop Datacom Ltd., an industry leader in telephony-based IoT services and software development, today announced their distribution partnership with Novus LLC, a highly respected value-added distributor of business communication hardware and associated services. ForgeServe has been delivering a value added service to the Novus customer base in North America since earlier this year. Following its success with the ForgeServe FS-CONNCT and FS-ENGAGE modules, which provide revolutionary provisioning and management features, Novus has now decided to make ForgeServe available for BYOD (Bring Your Own Device): supporting Yealink, Snom, Polycom and Grandstream devices for both estate and device management.
This partnership with Novus LLC in North America showcases Swoop Datacom’s successful deployment, demonstrating their ability to manage remotely the Polycom and Yealink Skype for Business devices and deploy with zero touch provisioning. . Under the new agreement, Novus will offer ForgeServe to their distribution network. The software will be provided as a SaaS model and will support both Novus supplied devices and those already deployed or sourced from alternative suppliers.
“Managing the Novus network as a joint venture for their exisiting clients has enabled us to prove the capabilities of the product and we are delighted that Novus has made the decision to roll out ForgeServe as part of their standard product offering,” commented John Bennett Founder and CEO of Swoop Datacom.
“Our partnership with ForgeServe has provided added value to our customer base with best-of-breed technology and elevated voice eco-systems. We are proud to unveil the new Bring Your Own Device option to our customers using Yealink, Snom, Polycom and Grandstream,” commented Chris Meehan, Managing Partner of Novus LLC.
Novus is a leading distributor of legacy and IP voice and data communications technology with nearly three decades of experience advising and supporting value-added resellers (VARs) and large enterprises throughout North America. The firm works with over one dozen equipment manufacturers and their distributors to sell and support affordable, innovative telecommunications solutions. Novus has maintained Microsoft's Partner Network Gold Communications competency since 2013. Ina addition the company supports legacy products from leading manufacturers providing remanufactured, new, manufacturer-discontinued, and end-of-life products. Novus also provides call center management, consultation, and asset management services.
About Swoop Datacom Ltd
Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. The cutting-edge features delivered through the intuitive UI allow any compatible IP device to be deployed and provisioned to any chosen call control platform and further maintained whilst in their in-life state. Delivered through the distribution channel and nurturing long term customer retention, by allowing organisations to easily adopt the latest IP technologies. Bridging the gap between traditional telecoms and IP based SIP technology adoption.